Store Policy


Once your order has been placed, please allow 2-3 business days for your order to be processed. Once your order is ready for shipping, you will be notified by email with your tracking number.


At Eu'Nique Cosmetics online, your satisfaction is our guarantee. If for any reason you are not completely satisfied with the products purchased from Eu'Nique Cosmetics online you may return the unused portion for a refund (we’ll even pay for the return shipping fee).


How long will it take to receive a credit for my returned items?
Once received, returns are processed within 7 business days. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.

I used PayPal to make my purchase. Can I return my order?

Yes. If you would like to  return your unused order, email us at and we will provide you with options. 

I ordered/received the wrong product. Can I return it?
If your online order is not as expected, please contact us at for assistance.

My item arrived damaged. What should I do?

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible at for assistance.